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To become certified, individuals are required to have a solid understanding of Jira Cloud administration, including user management, project configuration, issue types, workflows, permissions, and add-ons, among others. ACP-120 Exam is designed to test candidates' knowledge and experience in these areas, as well as their ability to troubleshoot and resolve common Jira Cloud issues. Upon passing the exam, candidates will receive a certificate that demonstrates their proficiency in Jira Cloud administration, which can help boost their career prospects and increase their credibility as a Jira Cloud expert.

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ATLASSIAN Jira Cloud Administrator Sample Questions (Q12-Q17):

NEW QUESTION # 12
You have planned, tested, and performed a Jira upgrade.
The upgrade appeared to be a success; however, after several hours of use, your users are reporting significant problems and you decide to roll back.
Which two effects do you expect to see after the rollback? (Choose two.)

A. Jira will need to be reconnected to other systems it was integrated with.
B. Emails will automatically be sent out to tell people about the rollback.
C. The color scheme will be set back to default to indicate there was a rollback.
D. New issues entered between upgrade and rollback will be lost.
E. Jira will go back to the same schemes as before the upgrade.

Answer: A,E

NEW QUESTION # 13
A medical clinic has decided to use Jira. Their project will allow patients to file medical complaints.
The requirements for the project are as follows:
- Members of the group (jira-patients) must be able to see only their own complaints.
- Members of the group (medical-board) must be able to see all complaints.
Based only on these two requirements, which two configurations used together will satisfy them?
(Choose two.)

A. Implement an issue security scheme with two levels: (#1) Reporter and (#2) Group (medical-board).
B. In the permission scheme, add Reporter and Group (anonymous) to Browse Projects and Create Issues.
C. Implement an issue security scheme with three levels: (#1) Group (jira-patients), (#2) Reporter, and (#3) Group (medical-board).
D. Implement an issue security scheme with one level: Reporter and Group (medical-board).
E. In the permission scheme, add Group (jira-patients) and Group (medical-board) to Browse Projects and Create Issues permissions.

Answer: A,E

NEW QUESTION # 14
You want to restore a Cloud instance with another Jira Cloud backup. Which is not a valid option?

A. Merge with existing Cloud users
B. Import media
C. Overwrite existing Cloud users
D. Import apps
E. Import data

Answer: D

Explanation:
Restoring a Jira Cloud instance with a backup involves importing data, users, and media from thebackup file.
Valid options include importing data, merging or overwriting users, and importing media. However, importing apps(Option B) is not a valid option, as apps are not included in Jira Cloud backups and must be reinstalled separately.
* Explanation of the Correct Answer (Option B):
* Jira Cloud backups include issues, configurations, users, and media (e.g., attachments) but do not include installed apps or their data. Restoring a backup does not involve importing apps, as apps must be reinstalled from the Atlassian Marketplace and configured separately.
* Exact Extract from Documentation:
Restore Jira Cloud from a backup
A Jira Cloud backup includes:
* Issues and their history.
* Configurations (e.g., workflows, schemes).
* Users and groups.
* Media (e.g., attachments).When restoring:
* Import data: Restore issues and configurations.
* Merge with existing Cloud users: Add users from the backup without overwriting existing users.
* Overwrite existing Cloud users: Replace existing users with those from the backup.
* Import media: Restore attachments and other media.Note: Apps and their data are not included in backups. Reinstall apps from the Atlassian Marketplace after restoring.(Source:
Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")
* Why This Fits:Importing appsis not a valid option for restoring a Jira Cloud backup, as apps are excluded from backups, making Option B the correct answer.
* Why Other Options Are Incorrect:
* Import data (Option A):
* Importing data is a valid option, as it restores issues, configurations, and other Jira data from the backup.
* Extract from Documentation:
Import data to restore issues, projects, and configurations from a Jira Cloud backup.
(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")
* Merge with existing Cloud users (Option C):
* Merging users is a valid option, allowing users from the backup to be added to the existing Cloud instance without overwriting current users.
* Extract from Documentation:
ChooseMerge with existing Cloud usersto add users from the backup while preserving existing user accounts.
(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")
* Overwrite existing Cloud users (Option D):
* Overwriting users is a valid option, replacing existing users with those from the backup.
* Extract from Documentation:
ChooseOverwrite existing Cloud usersto replace current users with those from the backup.
(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")
* Import media (Option E):
* Importing media is a valid option, restoring attachments and other media files from the backup.
* Extract from Documentation:
Import media to restore attachments and other files included in the backup.
(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")
* Additional Notes:
* Restoring a Jira Cloud backup requiresJira administratorororganization adminprivileges and is done viaSettings > System > Restore.
* After restoring, apps must be reinstalled, and their data may need to be reimported if the app supports it.
:
Atlassian Support Documentation:Restore your Jira Cloud site from a backup Atlassian Support Documentation:Manage apps in Jira Cloud

NEW QUESTION # 15
Users in a company-managed project need to capture various attributes about incoming bugs. They want to manage the options themselves and name the field 'Type of Bug'. Which field type meets their need?

A. Custom field of type Select List (single choice)
B. Labels system field
C. Custom field of type Labels
D. Custom field of type Select List (multiple choices)

Answer: A

Explanation:
The users need a field namedType of Bugto capture attributes about bugs, with the ability to manage the options themselves. The field should be a custom field (to allow naming itType of Bug) and support a predefined list of options that users can manage. TheCustom field of type Select List (single choice)(Option D) meets these needs, as it provides a dropdown list with manageable options for a single selection.
* Explanation of the Correct Answer (Option D):
* ASelect List (single choice)custom field allows users to choose one option from a predefined list (e.g., "UI Bug," "Backend Bug"). As a custom field, it can be namedType of Bug, and project admins or Jira admins can manage the options (add, edit, or remove) in the field's configuration.
This field type is ideal for categorizing bugs with a single attribute, and the manageable options meet the requirement for users to control the list.
* Exact Extract from Documentation:
Create a custom field
TheSelect List (single choice)field type provides a dropdown menu where users can select one option from a predefined list.
To create:
* Go toSettings > Issues > Custom fields.
* Create a new field and selectSelect List (single choice).
* Name the field (e.g., Type of Bug) and define options.
* Add the field to the project's screens.Note: Admins can manage the options (add, edit, remove) in the field's configuration.(Source: Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* Why This Fits: TheSelect List (single choice)custom field allows naming the fieldType of Bug, provides a single-selection dropdown, and lets users manage the options, perfectly meeting the requirements.
* Why Other Options Are Incorrect:
* Custom field of type Select List (multiple choices) (Option A):
* ASelect List (multiple choices)custom field allows users to select multiple options from a predefined list. While it could be namedType of Bugand have manageable options, the requirement implies capturing a single attribute per bug (e.g., one type), making single- choice more appropriate than multiple-choice.
* Extract from Documentation:
TheSelect List (multiple choices)field allows multiple selections. UseSelect List (single choice)for single- value categorization.
(Source: Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* Custom field of type Labels (Option B):
* ALabelscustom field allows users to enter free-text tags, which are not predefined and can lead to inconsistent values (e.g., "UI Bug," "UIBug"). The requirement for users to manage options suggests a controlled list, not free-text entry, making this unsuitable.
* Extract from Documentation:
TheLabelsfield type allows free-text tags. For a predefined list, useSelect List (single choice)orSelect List (multiple choices).
(Source: Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* Labels system field (Option C):
* TheLabelssystem field is a global field that allows free-text tags, similar to a custom Labels field. It cannot be renamed toType of Bug, and its options are not predefined or manageable in the same way as a select list. This does not meet the naming or option management requirements.
* Extract from Documentation:
TheLabelssystem field cannot be renamed and allows free-text tags. Custom fields likeSelect Listare needed for specific names and controlled options.
(Source: Atlassian Support Documentation, "Manage fields in Jira Cloud")
* Additional Notes:
* Steps to configure:
* Create aSelect List (single choice)custom field namedType of BuginSettings > Issues > Custom fields.
* Define the options (e.g., "UI Bug," "Backend Bug").
* Add the field to the project's screens (Project settings > Screens).
* Grant users permission to manage options (typically requiresJira adminorproject admin privileges).
* Configuring the custom field requiresJira administratorprivileges, but project admins can manage options if granted access.
* The field should be added to the issue layout for visibility in the issue view.
:
Atlassian Support Documentation:Manage custom fields in Jira Cloud
Atlassian Support Documentation:Manage fields in Jira Cloud

NEW QUESTION # 16
You are using a bulk move operation to migrate issues in a company-managed project from one issue type to another. Identify the two elements that might need to change. (Choose two.)

A. Priorities
B. Required fields
C. Statuses
D. Resolutions
E. Labels

Answer: B,C

Explanation:
When using a bulk move operation to migrate issues between issue types within a company-managed project, certain elements may need to change due to differences in configurations (e.g., workflows, field configurations) associated with the source and target issue types. The two elements that might need to change arestatuses(Option A) andrequired fields(Option C).
* Explanation of the Correct Answers:
* Statuses (Option A):
* Each issue type in a company-managed project can be associated with a different workflow via the project'sworkflow scheme. If the source and target issue types use different workflows, the statuses available in the target workflow may differ from those in the source workflow. During a bulk move, you must map the current status of each issue to a valid status in the target workflow, as the issue's status might not exist in the new workflow.
* Exact Extract from Documentation:
Move issues in Jira Cloud
When moving issues to a different issue type in a company-managed project, you may need to map statuses if the source and target issue types use different workflows.
To move issues:
* Select issues and chooseBulk change>Move issues.
* Choose the target issue type.
* Map statuses from the source workflow to the target workflow if they differ.Note:
Status mapping is required when workflows have different statuses.(Source:
Atlassian Support Documentation, "Move issues in Jira Cloud")
* Why This Fits: If the target issue type's workflow has different statuses, the issues' statuses must be mapped during the move, makingstatusesa potential element that needs to change.
* Required fields (Option C):
* Different issue types can be associated with differentfield configuration schemes, which define whether fields are required, optional, or hidden. If the target issue type requires fields that were not required for the source issuetype (e.g., a custom field or system field likeDue Date), you must provide values for these required fields during the bulk move operation.
* Exact Extract from Documentation:
Bulk move issues
When moving issues to a different issue type, you may need to update fields if the target issue type's field configuration requires fields that were not required for the source issue type.
During the move:
* The bulk move wizard prompts you to provide values for any newly required fields.
* Ensure all required fields have valid values to complete the move.Note: Field configurations are defined inSettings > Issues > Field configurations.(Source:
Atlassian Support Documentation, "Move issues in Jira Cloud")
* Why This Fits: Required fields may differ between issue types due to field configuration schemes, and the bulk move operation will prompt for values if the target issue type has additional required fields, makingrequired fieldsa potential element that needs to change.
* Why Other Options Are Incorrect:
* Priorities (Option B):
* Thepriorityfield is not typically tied to issue type-specific configurations (e.g., workflows or field configurations). Priorities are managed globally (Settings > Issues > Priorities) and are generally consistent across issue types unless restricted by a custom field configuration or workflow property, which is rare. A bulk move does not require changing priorities unless explicitly prompted by a field configuration, which is covered byrequired fields(Option C).
* Extract from Documentation:
Priorities are global and not issue type-specific. They are only updated during a move if required by the target issue type's field configuration.
(Source: Atlassian Support Documentation, "Manage priorities in Jira Cloud")
* Resolutions (Option D):
* Theresolutionfield is set or cleared based on workflow transitions (e.g., resolving or reopening an issue). Moving issues between issue types within the same project does not inherently require changing the resolution, as it is tied to the issue's status and workflow, not the issue type itself. Any status mapping (covered by Option A) handles resolution indirectly.
* Extract from Documentation:
Resolution is managed by workflow transitions, not issue type changes. Moving issues does not typically require updating resolution unless a specific transition is involved.
(Source: Atlassian Support Documentation, "Configure advanced work item workflows")
* Labels (Option E):
* Thelabelsfield is a standard field that is not issue type-specific and does not typically require changes during a move unless it is a required field in the target issue type's field configuration (covered by Option C). Labels are preserved during a move unless explicitly modified.
* Extract from Documentation:
Fields likeLabelsare preserved during a move unless the target issue type's field configuration requires a new value.
(Source: Atlassian Support Documentation, "Move issues in Jira Cloud")
* Additional Notes:
* The bulk move operation is performed viaIssues > Search for issues > Bulkchange > Move issues, requiring theMove Issuespermission.
* The need to changestatusesandrequired fieldsdepends on the differences in workflows and field configurations between the source and target issue types.
* If the issue types share the same workflow and field configuration, no changes may be needed, but the question asks for elements thatmightneed to change.
:
Atlassian Support Documentation:Move issues in Jira Cloud
Atlassian Support Documentation:Configure advanced work item workflows
Atlassian Support Documentation:Manage priorities in Jira Cloud

NEW QUESTION # 17
......

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